SEEKING: Social Media manager

Reports to: Managing Director of Client Services

Kiterocket, a fast-growing PR and marketing agency specializing in technology and sustainable living industries, is seeking a Social Media Manager to join our agency. The successful applicant will play a critical role in managing, engaging and growing social audiences for our clients and for the agency itself. The role is based in either our Phoenix or Seattle office and offers a hybrid in-office schedule; the role is not available for full-time remote applicants.

We—are a team of engaged and connected experts who bring exceptional ideas and execution to the table to provide measurable and meaningful impact for our clients, making us a valued partner and trusted ally.

You—are a hard-working team player who can fulfill social media activities that include social media strategy, planning, community management, brainstorming ideas, content creation, publishing, analytics and client relations.


  • 3-5 years relevant experience in which you have concepted, developed, planned, managed and owned the aspects of social media for brands or organizations at an agency
  • Experience working with PR and communications teams
  • Strong, concise, creative writing skills
  • Working knowledge of paid versus organic social media strategy, and experience with both, including reporting and analytics
  • A strong understanding of best practices across all social media platforms, and enjoys crafting content and posts for all social platforms, including LinkedIn, X, Facebook and Instagram, for both B2B and B2C clients
  • Experience with design tools such as Photoshop, Adobe Illustrator, After Effects, and social media management software like SproutSocial, Hootsuite
  • Strong organizational skills and attention to details like spelling, grammar, punctuation and style
  • Advanced communications skills, including both written (documents and presentations) and interpersonal communication skills; proven success with client relations
  • Ability to handle 3-5 clients simultaneously
  • Bonus qualification: experience working in technology or sustainability industries is preferred, though not required


  • Concept and pitch social media strategies along with strategic campaigns and content plans
  • Manage the day-to-day social publishing, copywriting and audience engagement for Kiterocket social profiles and client channels
  • Create and implement social media, content and communication strategies that support client social media needs, primarily for 3-5 accounts across Kiterocket’s two practice areas, Technology and Sustainable Living
  • Take the lead on developing and finalizing quarterly/monthly social media editorial calendars, with client reviews and account team meetings, based on marketing objectives and activities
  • Manage social media content posting and community engagement, and seek out information from clients where needed to produce the posts
  • Own creative publishing development, including both copywriting and visual production ensuring they adhere to client brand standards. You would lead the creation of most of the content, but could leverage our content team for bandwidth considerations or more advanced asset creation.
  • Manage post review process with clients. This includes directly owning copywriting changes and asset changes
  • Pull and provide analytics and insights monthly and ad hoc, and understand what they mean – what’s working, what’s not, and how to continuously improve and provide those insights to clients
  • Help secure new business by contributing social media marketing strategy and budgeting to proposals and participating in new business pitches
  • Cultivate and maintain strong working relationships with clients daily, ensuring they consistently feel confident Kiterocket understands their industry and company, and is executing the social media work, and is adding value to their brand


  • Building quarterly/monthly content plans and crafting social media strategies for clients
  • Writing and editing copy for client and agency social media channels (LinkedIn, Instagram, X, Facebook)
  • Developing creative assets to go with copy for client and agency social media channels
  • Managing social media communities, including proactive comment response and community engagement across platforms
  • Providing strategic recommendations for clients and the Kiterocket brand regarding social media posting, content strategy and KPIs
  • Attending client meetings and providing valuable insight on social media strategy, content creation and results
  • Helping educate Account Teams on social media strategy/content creation processes


  • Smart, creative and results-focused marketer
  • Collaborative
  • High level of attention to detail and ability to multi-task
  • Proactive thinker
  • Responsive with people in a very timely manner
  • Good brand storytelling abilities
  • Enthusiastic
  • Patience to think strategy first, not just shiny tactics
  • Strong communication skills, especially with writing
  • Self-accountable
  • Ability to analyze key marketing metrics and their effectiveness
  • Extremely organized
  • Quick learner and loves seeking out knowledge
  • Strong autonomous skills

Interested applicants, please send a brief cover letter and resume to Please include “Social Media Manager” in the subject line.